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Warranty Information
Blindsmax.com offers manufacturer warranties on blinds, shutters, and shades. Coverage varies by brand and product type.
Blindsmax.com Brand (Comfortex)
- Residential Limited Lifetime Warranty
- The manufacturer warrants products are free from defects in materials and workmanship for original residential owners, provided proper installation occurs.
- Moving Parts Coverage
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- Cords: Three-year limited warranty
- Fabric products: Five years
- Wood/faux wood slats: Five years
- Woodwinds Wood Alloy Blinds
- Guaranteed not to chip, crack, warp, fade or discolor for life.
- Exclusions
- Accidents, misuse, improper installation, excessive heat exposure, color variations in natural wood, and normal wear are not covered.
Graber
- Lifetime Coverage
- Includes aluminum blinds, wood blinds, various shade types, and painted/stained cornices.
- Three-Year Coverage
- Vinyl slats, acrylic slats, and certain pleated shades.
- Motorization
- Five-year limited warranty on components and accessories.
- Exclusions
- Direct sunlight damage, wood warpage in high humidity, fabric fading, normal cord wear, and labor/shipping costs.
Norm Window Fashions
- Lifetime Limited Warranty
- Covers original defects in materials and workmanship for original purchasers with proper installation.
- Three-Year Warranty
- Performance Essentials Faux Wood Blinds; colorfastness on textile products.
- Exclusions
- Normal wear, unauthorized repairs, excessive humidity, fading, and misuse.
Phase II
- Lifetime Coverage
- Entire product against manufacturing defects.
- Five-Year Coverage
- All fabric.
- Exclusions
- Normal wear, abuse, salt air exposure, improper installation, and associated service costs.
Need Assistance?
Call us at 1‑888‑305‑8020 — Monday through Friday, 9am–5pm EST.